By Adilia Watson. Broadcast version by Suzanne Potter. Reporting for the Daily Yonder-Arkansas News Service Collaboration

Consumer Reports, in partnership with a coalition of partners, is seeking better data on internet speed, reliability and affordability.

Today, Consumer Reports launched "Let's Broadband Together" in partnership with a coalition of groups across the United States, including the Rural Assembly, a program of the Center for Rural Strategies, which also publishes the Daily Yonder.

The project is asking consumers to submit their internet bills and download speeds to a national database that researchers and consumer advocates will use to analyze what American families pay for internet access and what their money buys them.

The rural implications of this effort are apparent. At least 60% of rural residents have said high-speed internet is a problem where they live, according to data from Pew Research Center.

"Broadband access is one of the most pressing civil rights issues of our time," said Whitney Kimball Coe, coordinator of the Rural Assembly. "For too long, rural places and Native communities have been on the losing end of the digital divide, unable to fully participate in the economic, social and cultural forces shaping our world today. The Rural Assembly is excited to partner on the Let's Broadband Together project to drive greater transparency and accountability around achieving quality, high-speed and affordable internet."

To participate in the campaign, consumers will be asked to share a monthly internet bill showing cost of service, to complete a speed test, and to fill in a short survey. The entire process is estimated to take about seven minutes. The goal of the "Let's Broadband Together" effort is to "find out what we're really getting for our money and advocate for a better internet that costs less," according to a Consumer Reports press release.

The data will be aggregated and analyzed to develop benchmarks around the cost of service and speed. The project will help analysts understand how and why prices and performance vary. No personally identifiable information will be recorded as part of the project's analysis, the press release stated. Participants will receive a free Consumer Reports membership and access to educational materials about broadband reliability and affordability.

Other organizations participating in the campaign include the National Digital Inclusion Alliance, the National Hispanic Media Coalition, Color of Change, Public Knowledge, the American Library Association, the Open Technology Institute and many more.

Consumer Reports, formed in 1936, focuses on empowering consumers and creating "truth, transparency, and fairness in the marketplace," according to its website. The organization's president, Maria Tellado, said internet access is a necessity, not a luxury.

"Broadband must be available, accessible, and affordable for all, including low-income households and rural areas," she said. "For too long, the true cost and quality of internet service have been hidden and obscured. We want to shine a light on what's really happening, so every American can have the quality internet they need to succeed today and into the future."

Partners in the project hope that better data will ultimately lead to smarter policy. Historically, official government tallies on internet access have relied on self-reported data from service providers, which tends to provide a limited view on availability and overlook issues with reliability and affordability.

Joshua Stager, deputy director of Broadband and Competition Policy at the Open Technology Institute, explained that this survey will allow organizations to hear directly from consumers.

"The federal government still does not collect this data," he said, "which often leaves policymakers and the public in the dark."

The goal of the campaign is to gather at least 30,000 consumer submissions by the end of September. You can participate by submitting your bill and speed test data at www.consumerreports.org/upload/broadband/?EXTKEY=BBA17EEC1C.

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Adilia Watson wrote this article for The Daily Yonder.


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Dollar-store chains are rapidly growing across the country, with more locations than McDonald's, Starbucks, Target and Walmart combined, according to a new report, which claims their rapid growth is due in part to targeting low-income communities.

The report from the Institute for Local Self-Reliance claimed Dollar General and Dollar Tree -- which owns Family Dollar -- choose disenfranchised areas, and Black and Latino neighborhoods in or near urban centers, to set up shop.

Aaron Weber, a concerned citizen in Micanopy, said he fought a dollar store entering his community, based on what he argued are plaguing America with increased risks of obesity, diabetes and cancer.

"They are a public health disaster from what they sell," Weber stressed. "I'd rather have a liquor store in my community than a dollar store, because liquor stores only sell alcohol, and dollar stores sell alcohol plus a lot of processed foods, a lot of stuff that's high in sugar, cigarettes too."

The chains have become a go-to grocery destination for cash-strapped shoppers, though Dollar Tree recently announced it will no longer sell eggs because the cost skyrocketed during the fall. In a statement, the Dollar General Corporation said the Institute "is not a reliable source for information regarding Dollar General, or our efforts to meet the value and convenience needs of millions of Americans for nearly 85 years."

Kennedy Smith, senior researcher at the Institute, said its investigation indicates the stores are a threat to existing businesses, especially food stores.

"And the concern there is that, by edging out stores that provide good, healthy food options for communities, they are actually creating food deserts, or exacerbating food deserts that may already exist," Smith explained.

Dollar General said it offers fresh produce in more than 3,000 stores, with plans to do so in about 2,000 more this year. The company added its stores are often in locations other retailers have chosen not to serve.

Smith, however, describes tactics used to drive local grocers and retailers out of business. The report said since 2019, people in 75 cities and towns have organized to block new locations being built.


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The collapse of two banks has put the U.S. financial sector into focus this week.

Some are considering the alternative structures of institutions like credit unions. Troy Stang is the president and CEO of the GoWest Credit Union Association, which represents more than 300 credit unions in Oregon and five other states.

He said tumult in the financial market historically generates interest in the local structure of credit unions.

"Whether it was with the dot-com bust, whether it was with the activities that led up to the Great Recession," said Stang, "consumers at their kitchen tables started having these conversations more intentionally about who is it that we do our financial services with?"

Silicon Valley Bank's collapse is the second-largest bank collapse in U.S. history. To get depositors their money, the Federal Deposit Insurance Corporation has stepped in.

Stang noted that the National Share Insurance Fund administered by the National Credit Union Administration is the equivalent regulator for his institutions and is paid for by the credit union system.

Stang said credit unions are not-for-profit and member-owned.

"We're not accountable to Wall Street investors," said Stang. "We're not accountable to other forces outside of our membership. And so it's a much different model."

Stang said many of the credit unions in his association have spent the last week reassuring customers and noting differences in their institutions' structure from others.

He added that a strong financial system is important for consumers, regardless of which institution they bank with.

Renters these days are getting hit with all kinds of extra charges, and consumer advocates want the federal government to crack down on the so-called "junk rental fees."

A new report from the National Consumer Law Center found many landlords charge excessive fees, not just for utilities but to process a rental application, move trash to the bins, allow roommates or pets, accept certain forms of payment or notify you of late payment.

April Kuehnhoff, senior attorney at the center, said with rents already sky-high, all extra fees must be disclosed ahead of time.

"There are fees that people can't opt out of, so it's very difficult to comparison shop or to actually know how much does it cost to rent this apartment," Kuehnhoff explained.

The Consumer Financial Protection Bureau and the Federal Trade Commission are both looking into the issue of junk fees. Advocates want the government to crack down on abuses by large landlords and debt collectors, and work with private companies such as Zillow and Apartments.com to make sure fees are disclosed upfront.

Kuehnhoff pointed out pest-control fees may even be illegal.

"The duty of a landlord is to provide a habitable space," Kuehnhoff stressed. "So you should be delivering an apartment that's free of rodents free of cockroaches, and it shouldn't be up to the tenant to pay an additional sum."

The California Legislature is considering Senate Bill 611, which would force landlords to disclose upfront the true rent and any required fees. It is part of a six-bill legislative package to combat junk fees in housing, hotels, car rentals, ticketing, electric-vehicle purchases and small-business financing.


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